Account Suspension

I have a phone contract with Telkom and I’m so disappointed with their service. My account was suspended-meaning I can’t make or receive calls and messages on 06 of November 2023 because I missed October payment which happens on the 25th. I went and did a payment on the 7th of November through easy pay and made a follow up call on the 9th and they said the account will be back to normal in 48 hours from the day I made a payment. The service weren’t restored still after 48 hours. I made another follow up call on Saturday morning- the consultation said the system says I still have to wait another 5-24 hours. Till to date the services are not restored. I’m unreachable on my phone, I can’t even reach my family members and clients since my work is client based. I’m so disappointed at their service, there’s no care whatsoever about a client having a phone with a functioning service.