cJ
cwayita J
1 reviews | Active since Apr 2014
13 Jun 2015, 07:22
ACCOUNT SUSPENED
AFTER EMAILING MY DOCS TO 8TA THE BRIDGE (PORT ELIZABETH) SO MANY TIMES THEY TOLD ME THAT THEY DIDN'T RECEIVE MY DOCS AND DECIDED TO SUSPEND MY LINE,THIS HAS CAUSED A HUGE INCOVINIENCE TO ME WHAT IS WORSE I'VE NEVER BEEN IN ARREARS SINCE TAKING YOUR CONTRACT IN 2013. I CONTACTED YOUR CALL CENTRE AND 3 TEAM LEADERS SAID THEY WILL UNSUSPEND MY ACCOUNT BUT TIL NOW MY ACCOUNT IS STILL SUSPENDED.DEAL WITH THIS IMMEDIATELY OR I'M CANCELLING EVERYTHING WITH YOU.
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Telkom's replyOfficial
13 Jun 2015, 11:11Hello cwayita23,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117848
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117848
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
Telkom's reply13 Jun 2015, 11:11
Official
Hello cwayita23,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117848
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM117848
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,