1 reviews | Active since Mar 2009
Account Suspended in error
<p>I noticed on Monday that my account has been suspended. When I queried on Tuesday they said I owe them because they refunded me. After proper checks they realised it was an error on their side they promised to correct it. But it's Thursday today and I do follow up daily and still suspended. I am not getting the service that I am paying for with no skipped payments for more than 4 years now.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Hi,
It has been 7 days without service.
What would happen now for not getting my service ?
Will I get a refund or compensation for this ?
Regards,
Vukani Nhlapo
Hi,
It has been 7 days without service.
What would happen now for not getting my service ?
Will I get a refund or compensation for this ?
Regards,
Vukani Nhlapo