RL
Robert L
1 reviews | Active since Dec 2013
28 Feb 2018, 09:13
Account suspended for no reason, still not reconnected
On Monday my account was suspended for no apparent reason. I pay my account every month based on the amount shown on the web site. I had even paid my most recent bill on Monday morning. One your account is in this state there is no way to contact Telkom telephonically to find out what is going on because you just keep getting told your account is suspended and then cut off. Eventually I discovered that apparently there was a short payment, for which I received no notification or request for payment. I pay exactly what is says on the web site. It has now been over 48 hours since I paid the most recent amount and I still have no connectivity. This is disgusting.
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Robert L's updateReviewer Update
01 Mar 2018, 10:27It is now over 72 hours and I am still not connected.
My bill which the site still shows was only due to be paid on the 8th of March was fully paid on the 26th of February.
And I still have no connection.
RL
Robert L's update01 Mar 2018, 10:27
Reviewer Update
It is now over 72 hours and I am still not connected.
My bill which the site still shows was only due to be paid on the 8th of March was fully paid on the 26th of February.
And I still have no connection.