Account suspended for no reason!!!

This is now my 2nd HP report for the same issue only now it's WORSE!! I requested Telkom migrate my line into holding pool for migration on the 18th of Jan +-. Nothing happened for more than a month. That's when I wrote my 1st HP report(***). A rep phoned me the next day and said he was on it. Now here's what I believe happened.<br> He completed the migration but NO ONE INFORMED ME! And the number expired in the holding pool and became suspended. I started getting mails the 10th of March (I spoke to the rep on the 5th) <br> \Fault ref: # reported on DN: # dated 2016/01/22, refers. <br> Your DSL service was suspended as it has been migrated by your previous ISP and are currently not linked to any DSL service provider, hence the interruption in service. We therefore strongly advise that you contact your service provider of choice most urgently, to establish a DSL service and billing relationship\"<br> I contacted my ISP the same day and they kept getting the error \"Not Feasible,other operator active\" I've tried a few times since then and no change.Then on the 18th my internet went down.Every time I phone support I get a different answer! Just transfer my line PLEASE! *** is totally useless"