Account suspended for no reason.

I left Vodacom and moved to Telkom mobile, because of bad service I got from Vodacom. That was a bad idea. Been with Telkom for less than a month and already two major issues. The issue now, is that my account was suspended incorrectly yesterday and after being on hold for a total of nearly an hour and talking to 4 different consultants, my service has not been restored and the last consultant told me that it would take 24-28 hours. That is unacceptable. Telkom messes up and I have to suffer the consequences.