AS
Alain S

1 reviews | Active since Mar 2009

10 Aug 2017, 09:28

Account Suspended even though payment has been made !!!

<p>Telkom have suspended my account even though payment was made each month. From their SMS received (after the suspension and without any warning) it is clear that they did not process the last payment. </p> <p>A dispute on the account was raised in June and there was never any feedback from Telkom at any stage about the dispute !!!!</p> <p>It is easier for Telkom just to suspend service for R 155.84 rather than attending to the actual problem. <br />This is how they get their money even though they are not entitled to it. </p> <p>I have now paid the R 155.84 and demand that my services are reconneted immediately.</p>

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Replies (8)
AS
Alain S's update10 Aug 2017, 11:33
Reviewer Update

I already sent 50 emails with my proof of payment and not even an acknowledgement !!!!!

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Alain S's update10 Aug 2017, 15:46
Reviewer Update

58 emails and still nothing !!!! Nice show Telkom !!!!

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Alain S's update14 Aug 2017, 10:43
Reviewer Update

Telkom I do not want private replies !!! I want this to be made public !!!1

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Alain S's update15 Aug 2017, 08:58
Reviewer Update
I am still waiting feedback !!!
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Alain S's update17 Aug 2017, 16:35
Reviewer Update
STILL WAITING TELKOM !!!! NO ONE IS REPLYING !!!!
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Alain S's update18 Aug 2017, 14:18
Reviewer Update
TELKOM - 18 EMAILS TODAY AND STILL NOT AN ACKNOWLEDGEMENT LET ALONE A REPLY !!!!!
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Alain S's update23 Aug 2017, 12:51
Reviewer Update
I AM STILL WAITING YOUR REPLIES !!!!!!
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Alain S's update24 Aug 2017, 13:07
Reviewer Update
What is happening with my reference number AI ********** ???????? When will I get replies ????