RC
Reitumetse C
1 reviews | Active since Jul 2015
27 Jul 2015, 14:59
Account suspended but unable to pay or call in
My account has been disconnected because of payment, but the call centre (10210) is unavailable!<br> <br> I tried entering my account details for debit order on my on-line profile months back, but I'm still not getting billed.<br> I also tried paying by credit card on-line (I have done this before) but failed this time.<br> Then I tried using my ABSA account to add Telkom as a beneficiary but I'm receiving an error there as well.
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Telkom's replyOfficial
27 Jul 2015, 20:53Hello jpc001,
Thanks for letting us know about your issue.
I have forwarded your query to our Billing section where they can help you and provide feedback.
Your reference number is SM128898.
Kind Regards
Charl
Telkom Social Media team
Thanks for letting us know about your issue.
I have forwarded your query to our Billing section where they can help you and provide feedback.
Your reference number is SM128898.
Kind Regards
Charl
Telkom Social Media team
Telkom's reply27 Jul 2015, 20:53
Official
Hello jpc001,
Thanks for letting us know about your issue.
I have forwarded your query to our Billing section where they can help you and provide feedback.
Your reference number is SM128898.
Kind Regards
Charl
Telkom Social Media team
Thanks for letting us know about your issue.
I have forwarded your query to our Billing section where they can help you and provide feedback.
Your reference number is SM128898.
Kind Regards
Charl
Telkom Social Media team