ACCOUNT SUSPENDED AND NOT SWITCHED BACK ON AFTER PAYMENT

My phone and WiFi was suspended due to SHORT payment of my Telkom bill for R159.00. I was unaware of this and they just cut me off without warning or notification. The Telkom account is in my name but my husband who operates a business from our home has LOST 2 days business even though we have paid the FULL ACCOUNT via EFT on the 26th July at 8:54am. We also paid another R160 from a credit card as the said if you pay by credit card it will reflect immediately. Well it is day TWO and it is still CUT OFF!!!! I have phoned the call centre 5 times, I have sent proof of payment a number of times. I have asked to be escalated to a Manager at the call centre but got a rude person who left the phonecall open whilst chatting to her friends and did not transfer me but said I will get a callback..I am still waiting!! I am at the end of my tether as I have paid this account more than is due and no-one can help me - I AM at the mercy of this *********** enterprise who have the monopoly in the country. Can someone please respond and switch my service back on