ACCOUNT SUSPENDED

BAD CUSTOMER SERVICES FROM ADSL TO MOBILE. I HAD MY ADSL CANCELLED BECAUSE IT WAS NOT WORKING FOR TWO MONTHS AND PROBLEM WAS NEVER FIXED. NOW WE SIT WITH A TELKOM MOBILE ACCOUNT THAT HAS BEEN SUSPENDED. THE MONEY HAS BEEN TAKEN ON DEBIT ORDER. WE EVENTUALLY REVERSED THE DEBIT ORDER AND PAID THE MONEY CASH INTO THEIR ACCOUNT. PROOF OF PAYMENT HAS BEEN SEND AND AN EMAIL FROM THEM CONFIRMING THAT THE PHONE WILL CONNECTED IT WILL TAKE 1 TO 5 HOURS. WELL 3 DAYS LATER AND THE ACCOUNT IS STILL SUSPENDED. WE HAVE 5 CONTRACTS, A TAB CONTRACT AND A DATA SIM. WITH THE CUSTOME CARE SERVICE EXPERIENCE WE HAD SO FAR NONE OF THESE CONTRACT WILL BE RENEWED.