AVdM
Alize Van der Merwe
1 reviews | Active since Jun 2013
26 May 2015, 13:32
Account Suspended
Good day<br> <br> I am extremely frustrated with the service I am getting from Telkom. <br> Firstly my account was handed over to attorneys wrongfully as I have made payment every month on my account since inception.<br> And then when I sent the attorneys the proof of payments from my bank I just get ignored.<br> <br> And now Telkom line has been suspended. This is utter nonsense as I have made payment on time but someone failed to allocate the payment and now I am being prosecuted for it.<br> <br> Someone needs to contact me urgently so this can be sorted out
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Replies (1)Telkom's replyOfficial
26 May 2015, 15:54Hello Alize,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM113479.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM113479.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply26 May 2015, 15:54
Official
Hello Alize,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM113479.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM113479.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
