nM
nkosinathi M
1 reviews | Active since Nov 2015
10 Feb 2016, 20:38
Account Still Suspended
For the life of me I don't get how ive made payment for my account and two weeks later my phones are still suspended I've called every single day bt they keep telling me theres only half of the payment that reflects and I've sent 10 ppl already proof of all payments but no one assists!!!!! How am I supposed to work with no damn phone !!!!! SO ****ED RIGHT NOW!!!
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Telkom's replyOfficial
11 Feb 2016, 01:32Hello nathiking,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Billing Department and feedback will follow.
Your social media reference number is SM199402.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Billing Department and feedback will follow.
Your social media reference number is SM199402.
Regards
William
Telkom Social Media Team
Telkom's reply11 Feb 2016, 01:32
Official
Hello nathiking,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Billing Department and feedback will follow.
Your social media reference number is SM199402.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Billing Department and feedback will follow.
Your social media reference number is SM199402.
Regards
William
Telkom Social Media Team