Account still running PATHETIC

<p>I have already logged a complaint so this is my second one concerning the exact same topic. I requested for my account to be cancelled on the 7th of November 2016, filled in the appropriate cancellation forms but yet as I right this I am looking at the money still being removed from my account and the account is still active, 01 APRIL 2017 (Going on 5 MONTHS). The operators are clueless and pathetic and so are the so called managers!! To conclude the fight continues to cancel one contract!!</p> <p> </p> <p>Advice to all stay away from Telkom</p>