1 reviews | Active since Jul 2011
Account still not sorted.
I had a few disputes on my account. I was credited however I am still erroneously charged for a 20mbps line and I only have a 10mbps line. So I am still owed another credit. Sales is supposed to cancel the order but since June, no one has done so. Please can someone rectify my account and please cancel the order which they promised to cancel hence me paying for the 20mbps line in error.
Hi Charles
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is: AI***
Kind Regards
Charl
Telkom Social Media Team
Hi Charles
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is: AI***
Kind Regards
Charl
Telkom Social Media Team