ACCOUNT STILL NOT CREDITED

<p>Pathetic, pathetic, pathetic!!! Not sure if this describes my experience or not, as it it absolutely beyond pathetic!!! On 13/02/17 Ilhaam from Telkom Social Media gave me a reference number, namely A ********** 7 with regards to a refund which needs to be done on my account. Today we are at 25/04/17 - 2 and a half months later, and still no credit has been passed!!! Every time I phone I just get told it should reflect on the next account and everytime the next account comes, to my suprise there is no credit passed on the account! For crying out loud - request for cancellation of service was requested in December 2016 already!!</p> <p> </p> <p>Please advise what on earth is happening and do I need to go to the newspapers to get this matter sorted out, or will Telkom finally get this right???????</p> <p> </p> <p>VERY DISSATISFIED CLIENT!!!!!!!!!!!!!!!!!!!!!!!!!!</p>