CW
Cheranie W

1 reviews | Active since Jan 2016

02 Feb 2016, 09:15

Account still not cancelled and also no feedback

GOOD DAY <br> TO WHOM THIS MAY CONCERN.<br> MY CONTRACT IS STILL NOT CANCELLED.<br> I HAVE SEND THE DOCUMENTS A NUMBER OF TIMES AND STILL NOTHING HAS BEEN DONE<br> JUST SEEMS LIKE YOU DON'T CARE THIS IS MY CREDIT RECORD MY MONEY AND I DONNNNTTTT WANT THE CONTRACT ANYMORE.<br> I WANT A PAID UP LETTER TODAY STILL BECAUSE THIS HAS BEEN DRAGGING FOR TWO MONTHS NOW AND THE CONTRACT IS STILL NOT CANCELLED SEEMS LIKE YOU JUST NOT INTRISTED IN PROVIDING A SERVICE YOU JUST DONT CARE.<br> I WANT FEEDBACK TODAY OTHERWISE I WILL SEEK FURTHER ADVISE.<br> HOPE TO HEAR FROM YOU SOON NOT OVER 3MONTHS OR MAYBE CHRISMAS.<br> THE SERVICE IS DISGUSTING ANOTHER REASON TO CANCEL THIS CONTRACT.<br> NEVER HELP IN ANY WAY.<br> AWAITING YOUR RESPONSE AFTER THE 10TH EMAIL. <br> THANKS FOR NOTHING<br> <br> THE EMAIL ABOVE WAS SEND TO [Email Removed] still no feedback up until today . This morning <br> I received a sms on my phone Telkom processed a debit order on my account debit order will return due to no funds in that account. No longer using the account so who is going to pay the debit order return fee of R135.00 I want a answer you are useless. Stop *****ing from people and start doing what you are paid to do. DISGUSTING DISGUSTING...

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Replies (1)
Telkom
Telkom's reply02 Feb 2016, 10:11
Official
Hello Cheranie88,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM187766

Regards
Luleka
Telkom Social Media Team