Account still not activated!Horrible customer service!!

I have been waiting for my account to be activited since the 25th of Feb. I have called in three times today and after receiving HORRIBLE customer service. Has told they cannot give me reference number and again told that I would need to wait 24 hours to 48 hours for a call back which is what was told on the 25th of February. I am busy paying for a service I cannot use and there is ZERO care from anyone in telkom. Just taking my money and giving me the worst service I have ever experienced in this country! ACTIVATE MY ACCOUNT ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Not your 24 to 48 hour bull that you tell to whomever and I myself have to continuously call, be put on hold for half a hour a time and not get anywhere. You should be ashamed of the horrible company you are today and the horrible way you treat your customers. It's sickening.