Account siezed!!!!!

Last week my internet line was suspended after I declined an offer by a sales agent that called. A few days later I managed to arrange for the lifting of the suspension after to calls (Thies was laWednesday).Thursday I laid a complaint on Hello Peter. Friday I got home and my internet is again off. Tried calling, & was advised on the automated service, that my account is suspended due to non payment. Saturday morning, immediately after 8am I called. After holding so long o spoke to Tombela, who was yawning in my ear!!! He was going to arrange with his TL to lift the suspension. I said I would hold on. Thats minutes on the line and the line goes dead! Called back- soike to Jade, who spoke to her TL- was advisind to call sales. Account not suspended as account is paid.. Account is seized. Billing don't know what that is, as Sales placed the seize on the account. I was unable to get through to Sales on Saturday - network busy!!!!!! Still no internet!!!!!!!!!!!!!!!!!!