Hellopeter
Share Your Experience
HB
Henry B

1 reviews | Active since Mar 2012

07 Dec 2016, 13:10

Account Services

<p>I have cancelled my Telkom line in 2015, I keep getting bills from telkom for usage. I have now been placed on ITC altough Telkom telephonically confirmed I do not owe them any money.<br />Please contact me ASAP to sort this issue!</p>

0
Replies (3)
Telkom
Telkom's reply07 Dec 2016, 19:23
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply07 Dec 2016, 19:23
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team

Best regards,

HB
Henry B's update07 Dec 2016, 19:32
Reviewer Update

Thank you for the reply

I am busy with financing of a business but Telkom listed me on ITC as a bad payer. I confirmed again with your Accounts Dept that no money is being owed by me.

I really need this to be resolved ASAP as this is influencing my financing applciation

I have already escelated the issue , Nr ********** 9

I were told thsi will take up to 7 days, I do not have that much time

Telkom have managed this issue recklesly and I need this to be resolved with urgency please