ACCOUNT RIPOFF -Telkom

Account ripoff *** I have been using Telkom landline and ADSL until October 2019 when I received a call offering Fibre apparently from Telkom, and I agreed to migrate to fibre for R805 per month they came and install fibre around the 10th of November 2019 and the landline and ADSL went off, I was disconnected the whole month without connection, Fibre was not yet activated, At the beginning of December I received Invoice R2309,93 and January another Invoice of R 1690.25, February another Invoice of R 1102.25 (My invoices should be R805 x3 = R2415) and they should give me a discound for not being connected for those weeks but now their statement is R 5102.43 can someone explain. and I have been disconnected from the month end of January. All the invoices they do not correspond with what I have signed for, I have lodge complains with the lines and with the following references from November (line started to be Off ***1, ***4, ***4, ***1, ***3, ***3, ***5, ***,I only get messages that my query resolved how i don't know and I endup cancelling the line middle of January to their attention but they just ignore ,y queries. I got a message that Yoliswa with the number *** she is the in charge of my queries but I have tried so many times getting hold of her. either the line busy or just ringing. Account no: *** Tin ***