Account resolved since 2012

Since 2012 Telkom has harassed me regarding an account according to them - not paid.<br> <br> Since 2012 up to now they have used many different tracing companies and I had to deal with this over the past couple of years.<br> <br> Nicoleen was the only person to read my letters and proof of payment to Telkom and to resolve the problem after I was eventually blacklisted!<br> <br> Telkom had two account for the same customer - no one can explain that!<br> <br> It is wonderful to know that Telkom has employees who are able to resolve a problem - the first person in 3 years!<br> <br> Congratulations Nicoleen and thank you.<br> <br> I would like to mention I am 68 years old, has no accounts but Telkom and City Power and was extremely upset by this ongoing saga for the past 3 years!