IB
Ivana B
1 reviews | Active since Feb 2015
16 Mar 2015, 08:32
Account Query
I have a few queries relating to our Telkom Account regarding the billing. I tried holding for an operator but after 20 odd mins, I gave up. I then opted sending an email regarding my enquiry and have not received a response. I do not know who to contact with my questions. I would highly appreciate it if someone could help me regarding this.
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Telkom's replyOfficial
16 Mar 2015, 10:48Hello I_Blaze,
Thank you for making contact with us.
Your query has been escalated to our Billing Team for further assistance and feedback will follow.
Ref SM96496.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Thank you for making contact with us.
Your query has been escalated to our Billing Team for further assistance and feedback will follow.
Ref SM96496.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Best regards,
Telkom's reply16 Mar 2015, 10:48
Official
Hello I_Blaze,
Thank you for making contact with us.
Your query has been escalated to our Billing Team for further assistance and feedback will follow.
Ref SM96496.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Thank you for making contact with us.
Your query has been escalated to our Billing Team for further assistance and feedback will follow.
Ref SM96496.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Best regards,