Account problem Not Being Resolved

Good day this is Flower Boutique in Jeffreys Bay we have cancelled our account with Telkom in February 2016, in the period since then until now we have still received accounts and invoices to be paid after we paid a massive cancellation fee! We have had numerous calls to Telkom and made many disputes and still after all these months not even one dispute can be found on the account! We have gone to the customer care centre in Port Elizabeth and they said they cannot help us at all! They even showed us on the system that the last dispute logged was in 2011 and that is absolutely ridiculous and so funny after we have had to many conversations with Telkom logging dispute after dispute and no one has ever phoned us back, Telkom has all our contact details including our address and still we have not received antything regarding our account and apparently we have been handed over to an attorney and we haven't even found a letter for that as well. There has been internet usage on our account until Feb 2017 whilst we are not even using telkom since 2016 Feb! No one is helping us and we have finally ran out of options to get this problem resolved, next and final option HelloPeter! it is with an application for our second shop opening that we discovered that the problem has not yet been resolved with our account. The gentlemen that phoned us regarding our second line then told us about our account and he said he will get back to us, that was 2 weeks ago.