Account paid & STILL not reconnected 60 hrs later

My account was suspended at 4am on Monday 28 September for non - payment. At 7am on the same day I made and EFT for the FULL amount owing. I phoned Telkom at 8 am to say I had paid and to ask when I would be re-connected. They said 48 hours maximum. I have subsequently phoned their customer services 4 times and I am STILL not reconnected -over 60 hours later. This is UNACCEPTABLE and I would appreciate a response from someone at Telkom who can assist.