ACCOUNT PAID

Good day<br> <br> I am writing this complaint on behalf of my brother. He paid his account on the 11th of May 2015 and still the wifi is not online to use. He has been phoning since last week Monday to get the suspended line switched on again. I even tried to help him. The consultants in the call centre is *********** and do not want to give good service. My brother told them that he would get better response from kindergarden. They are transferring him from one person to another and then when he phones again, they are not able to help him. This is not acceptable. Now this morning they used the lame excuse that they are off line, after my brother have been sitting there for 3 hours. Please sort this out TODAY!!!