Account over due

**Review:**

I’m extremely disappointed with Telkom’s service. We went in-store to cancel our contract and were assured that it was taken care of. Fast forward two months, and we now have two months of outstanding charges on our account, which is completely unacceptable.

To make matters worse, Telkom is not responding to any of our emails, leaving us with no way to resolve this issue. This level of customer service is frustrating and unprofessional. We trusted Telkom to handle our cancellation, and now we’re stuck with charges we shouldn’t have to pay.

Would not recommend based on this experience.