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ntombi B

1 reviews | Active since Mar 2017

09 Mar 2017, 10:29

Account not Debited

<p>Telkom Mobile only debited R74 form my account for no reason then send an sms saying they will disconnect my services. i didnt instruct them not to debit my account why is it my fault. ive called so many times but they keep telling me their managers are busy and never get back to me. Ive been on a call for 30 mins today no solution all they say is they still checking on their systems. they want to disconnect mt services but its not even my fault to begin with.</p>

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Replies (1)
Telkom
Telkom's reply09 Mar 2017, 22:44
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,