Account not cancelled
<p>I cancelled my telkom fixed line end of October, here we are in January and I am still being billed after going into the branch and re-sending all documentation.<br /><br />Sure I can reverse the debit order again, but the amount keeps on growing, this is getting to be borderline ******** now.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Hi
Any idea when I will be contacted?
All my emails of the last few months have gone unanswered and ignored, so
you can understand that I am tired of waiting?
Christoff
Hi
Any idea when I will be contacted?
All my emails of the last few months have gone unanswered and ignored, so
you can understand that I am tired of waiting?
Christoff
Received another bill this morning, guys surely it cannot be impossible to cancel a service????
Received another bill this morning, guys surely it cannot be impossible to cancel a service????