LR
Louw R
1 reviews | Active since Feb 2011
10 Apr 2015, 07:11
Account not cancelled
I moved premises in november and cancelled my ADSL line but still gets billed every month! This despite Telkom having on record that the service was cancelled in October. They have over charged me R3,000 to date. Every month I phoned and they tell me it will get fixed. I have been to the Tygervalley branch as well.<br> <br> TELKOM is USELESS.
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Telkom's replyOfficial
10 Apr 2015, 15:30Hello Ekke1982,
Thank you for making contact.
Be assured that this matter has been escalated to our Billing Team for further assistance.
We do apologise for the experience.
Your social media ref: SM102362.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Be assured that this matter has been escalated to our Billing Team for further assistance.
We do apologise for the experience.
Your social media ref: SM102362.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply10 Apr 2015, 15:30
Official
Hello Ekke1982,
Thank you for making contact.
Be assured that this matter has been escalated to our Billing Team for further assistance.
We do apologise for the experience.
Your social media ref: SM102362.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
Be assured that this matter has been escalated to our Billing Team for further assistance.
We do apologise for the experience.
Your social media ref: SM102362.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team