Account not being correctly billed for 8 months running

<p>I have been on the phone with the useless Telkom call Centre for the past 30 min trying to resolve a problem i've had from the month i did my upgrade, I am being told lie after lie and every time i get my statement I see that i am being overcharged again. the call Centre, billing department/back office and Telkom store in gateway all these people are useless. How can one enquiry take more than 9 months.</p> <p> </p> <p>case number for April ********** 8, may ********** 7, June, august ********** 1, September ********** 1, October ********** 2 , November ********** 8 and now December ********** 4</p> <p> </p> <p>on one occasion i spoke to someone who said was a manager who re assured me that someone from the back office will call and she promised the matter will be resolved but it never happened, </p> <p> </p> <p>This company is ridiculous and a joke and this message is going to all my social media accounts and i am also getting people to share as much as possible.</p> <p> </p> <p>I want to warn Telkom about the company they outsourced their customer service office to, they do not know what they doing, they fail to answer simple questions and they just don’t care about customer satisfaction and if Telkom don’t catch a wakeup call they will lose a huge percentage of their clients </p>