SV
Sabine V
1 reviews | Active since Dec 2013
17 Oct 2016, 22:01
Account Link
<p>Some time ago i had requested help with linking accounts to my profile - both via call centre as well as an e-mail to the telkom shop at menlyn. nothing has happened - bad service.</p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
18 Oct 2016, 11:31HI SabineV
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been received. As discussed i have escalated to our mobile team to attend and advise regarding the upgrade to an uncapped LTE service and handed your contact details as well as a description of the request to top-up. Please advise us if you are not contacted within 48 hrs.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply18 Oct 2016, 11:31
Official
HI SabineV
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been received. As discussed i have escalated to our mobile team to attend and advise regarding the upgrade to an uncapped LTE service and handed your contact details as well as a description of the request to top-up. Please advise us if you are not contacted within 48 hrs.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
21 Oct 2016, 14:51Hi Sabine,
We have tried calling you on *** but got voicemail.
To link your accounts on self-service portal you need to log on and follow below steps:
Click: Link Personal Accounts
Fill the form with the same ID that was used when you took out the account and click submit.
Should you have further queries, feel free to contact us.
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply21 Oct 2016, 14:51
Official
Hi Sabine,
We have tried calling you on *** but got voicemail.
To link your accounts on self-service portal you need to log on and follow below steps:
Click: Link Personal Accounts
Fill the form with the same ID that was used when you took out the account and click submit.
Should you have further queries, feel free to contact us.
Joshua
Telkom Social Media Team
Best regards,
SV
Sabine V's updateReviewer Update
25 Oct 2016, 10:43so now you think you have helped me?? i had sent a reply replying to the e-mail and no more help - not good. also have not had anyone contact me regarding the uncapped LTE -
SV
Sabine V's update25 Oct 2016, 10:43
Reviewer Update
so now you think you have helped me?? i had sent a reply replying to the e-mail and no more help - not good. also have not had anyone contact me regarding the uncapped LTE -