Account keeps getting suspended but it's paid

<p>Two months ago I changed my banking details for my debit order. At the end of the month the debit for one account went through and the other one did not and as a result the account was suspended. I left it thinking the following month will be fine but the same thing happened. When I called to find out why I, was told that my banking details were not updated on that account so I will have to pay directly at the bank, which I did. I'm not sure how one account was updated and the other one was not.</p> <p>48 hours later my account was open and working again. The following day it was suspended again. I called to ask why and the lady said she is not sure why it is suspended because it is paid up and she will escalate the issue with her manager so that it's working in an hour. After a few hours it was open but then a few minutes later it was suspended AGAIN!! I called TELKOM again and got the same response of "We don't know why, we will unlift the suspension". </p> <p>Everythng is paid up, even your system reflects as such but my account keeps getting suspended and no one seems to know why. I'm not sure why am I paying for a service that I am not receiving here, especially when there are no answers as to what is happening. This is a serious inconvenience to me.</p>