1 reviews | Active since Mar 2010
account issues
<p>I had a wrong debit order on my account. wednesday was the 1st timne anyone from Telkom advised me about this. I then sent a mail to Netshira and she mentioned It should be fine.</p> <p>thursday my account was suspended , still no-one nootified me of this only an SMS. I then paid the amount but still no service activation. after speaking to the call centre 25min later, I spoke to a supervisor - and there is no assistance being granted to any paying client. you will have to wait for the system to activate. so there is no manual assistance/activation process for any paying client to have the services re-activated.</p>
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Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
