1 reviews | Active since Mar 2013
Account issues
<p>My monthly debit order went off on the first of April only to be reversed on the second? Definitely not due to lack of funds. Then I receive a message saying that my account is in arrears and I should call the call centre to prevent my service from being suspended!! Called them immediately only to give up after waiting for 10 MINUTES for someone to answer the call!!!!! So I had to waste 10 minutes of my life to contact them to fix something that's their problem in the first place??! Shocking service! Maybe they should invest in more agents at their call centres! Either way I'd like someone to contact me to rectify this matter ASAP.</p>
Good day Cara,
Please note that your debit order returned, please enquire with your bank why it came back unpaid.
Your account in arrears with R 749.94 , this amount includes R200.94 fee for the unpaid debit order.
o Name of the bank: Absa
o Account number: ***
o Branch code: 632005
o Beneficiary Statement Description: 8ta 19 digit number from the back of the invoice.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Cara,
Please note that your debit order returned, please enquire with your bank why it came back unpaid.
Your account in arrears with R 749.94 , this amount includes R200.94 fee for the unpaid debit order.
o Name of the bank: Absa
o Account number: ***
o Branch code: 632005
o Beneficiary Statement Description: 8ta 19 digit number from the back of the invoice.
Regards,
Busi
Telkom Social Media Team
Best regards,