Account issue that they won't resolve

I Have been experiencing issues with my account from the first month with Telkom.

1. the First month the charge me almost 1 grand more then they should so I reversed the debit order. I went to a Telkom shop asking why this happened he explained that they charged me a month late that is why the first bill was so big.Meanwhile they have deactivated my account.

2.I ask the same guy while I am in the shop what the amount is and where i can pay it in which he provided the details to me. I paid that amount that day.

3.A week latter my account is still deactivated, I go to another Telkom shop asking what is going on, He said I still owe them more but it will be debited from my account that day because that is the regular day my account should be debited and it was debited with the amount he said it would.

4.Another week latter and still my account is deactivated, Again I Go to the Telkom shop this time they say they cannot help with account issues in store, I have to phone customer care.

5.I Phone customer care, and still I owe them more money somehow. the Saturday I wake up and see my account is debited by Telkom again.

6.Sunday they say it will take 24-48 working hours which means Tuesday my account should be activated again.

7.Wednesday still deactivated, I call in again they say they did not receive my payment, I have to send in a proof of payment which will take 24 more hours to be finalized.

8.I Asked to speak to a manager but the manager was busy and they said she will call me back, 2 Hours later still no call .