Account has been disabled due to telkoms stuff up

so today my telkom line along with any ADSL service that was running of of it has been suspended due to the fast that Telkom cannot bill the correct people for their Phone calls . for the past 3 months my line has been crossed with my neighbors line and i have been getting the bill , i have now been told i owe telkom R3900 for my neighbors calls. this has been escalated multiple times to Raymond and Fathima who said they were looking into this and that my line would not get suspended, and i cannot cancel my line because Telkom say i owe them money and no one at telkom will do anything about this . when we did escalate this we were able to disconnect my neighbors line to prevent any additional costs adding up on my account so telkom have just found another way of sucking money out of their customers . instead of Paying for just a Telkom line for ADSL i have to pay for the telkom technicians error in adding my neighbors line to mine . this is bull **** and no one at telkom can take responsibility for their problem ., no wonder all of telkoms customers \Love "them so much . """