Account Has Been Cancelled Early (3rd Complaint!)

Last week, I assumed that either my line was down or my account was cancelled early. I logged this last week with no response from hellopeter/Telkom... So I decided to phone Telkom. I was told that a technician will call me to assist in fixing the line (which had no problems until I cancelled my line - very ironic!) and that I should expect the technician on the 17th November 2015, Almost a week later and that 'technician' hasn't even bothered to call... <br> <br> I have a colleague that experienced the same problems I am experiencing now. He also cancelled his line a while back and you guys cut it off the same day (mine was about 3 days after submitting the cancellation). Why do you guys even state that customers MUST give 30 days notice??? I only expected my line to get cut off mid December.<br> <br> My line has been off since the 15th November 2015 with Telkom making no effort in 'fixing' the issue. I hope you guys know that I am NOT getting charged for the days my line is down!<br> <br> I am going for a different package that Telkom has to offer and I better NOT receive ANY statements later than the 15th of November before I can start my new package!