1 reviews | Active since May 2016
Account for no ADSL line
<p>I have canceled my ADSL line in February 2016, but still getting billed for it. After spending several hours waiting for them to answer my call and sending my cancelation form to different people this is still not resolved. Each time i get told that they will escalate the problem and keep me updated! i have not received a phone call or an email from them besides for the bill every month. How can i get this mess sorted out as soon as possible??!!!</p>
Hello FrancisB3
This response serves as confirmation that your query has been received.
Your reference number : SM238403
A consultant from our billing team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello FrancisB3
This response serves as confirmation that your query has been received.
Your reference number : SM238403
A consultant from our billing team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
I have received another bill yet again!!!!! i will take this matter further if this does not get resolved!!!! i have never had such bad service in my entire life. Telkom just does not care
I have received another bill yet again!!!!! i will take this matter further if this does not get resolved!!!! i have never had such bad service in my entire life. Telkom just does not care