1 reviews | Active since Nov 2014
Account for another person's telephone
During 2013 I managed the affairs of a business which traded under the name Woodworld, using using the telephone number *** for some years. To facilitate the payment of the account I went to the Telkom office at the Garden Route Mall in George, requesting the bill to be sent to the email address that I was using at work. I was asked for me name, ID and telephone number and subsequently the bill was sent to the correct email address and I could pay it in time. After a few months I left the business. About a year later it was sold and the new owner wanted to put the telephone on his name. He contacted me as they said that the line was mine. I gave him a letter to indicate that I had no interest in the telephone. Subsequently I am receiving calls on my cell phone from a certain Kobie van Wyk from *** indicating that I owe more than R2000 on that account. It was never my telephone. She threatens to blacklist me but never produce documents to prove that I was the owner of the telephone. If such a document exist, they made me sign it under false pretences. I have never seen this account either. I find this harassing and it should be rectified.
Thank you for your post.
Kindly be advised that we have escalated your query to our Billing Team for further investigations and we will revert back to you with feedback.
Your reference number is SM100241.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we have escalated your query to our Billing Team for further investigations and we will revert back to you with feedback.
Your reference number is SM100241.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
