Account Enquiries

<p>I called Telkom three times today to enquire about items on my latest invoice, and the following happened. First a male person put me on hold and never came back to me; secondly the person I spoke to transferred me to technical enquiries; then back to the billing department, who again put me on hold and just disappeared off the call.</p> <p>Telkom need to brush up their Call Centre support service. I know they have outsourced all their Call Centres, but you even do quality checks on your recorded calls to find out and discipline culprits who does this?</p> <p>This is dismal service and beyond my imagination that someone can be so rude...</p>