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Sonja S

1 reviews | Active since Dec 2013

25 May 2018, 08:58

Account dispute

Why does it take so long to resolve an account dispute with Telkom? Billing incorrect in February, call logged with monthly / weekly follow up and escalation with no action. It should not be necessary to vent on a public forum to get ACTION.

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Sonja S's update17 Jun 2018, 11:41
Reviewer Update
Empty promises Bradley. Received my latest account and refund still not processed. 5 months and counting