Account Dispute

<p>In May I upgraded my contract with Telkom Mobile (Acc. No. ********** ********** 95030) and the agreement was that I would pay R89 per month. Then in June over R1300.00 was debited on my account, then I immediately reversed the debited amount. After that I called their call centre on several occasions I was told there was an upgrade penalty fee that I was charged which I was never told of. They could not account for other amounts and another lady said to me certian amounts where not supposed to be charged on my account. The last lady I spoke to I requested the recording of the upgrade deal and an email of my statement and she only sent me the account statement. The spend limit I requested on my upgrade was never implemented and I will not be accountable for any penalties. Here are some reference numbers for the calls: 1. ********** 1, 2. ********** 6, 3. Nthabiseng Moagi. Please help!!!</p>