Account Disaster

To Whom It May Concern:

Today, 16 January 2019, I received a letter of demand from Telkom dated 07/11/2018 for an outstanding amount of R 483.35, allowing me 14 days to respond to said demand.

Firstly, It took over 2 months to deliver this letter to me, thus not allowing me any time to respond to said letter.

Secondly, I have been trying for over 12 months to sort out my account with Telkom. I have sent numerous mails to various emails, phoned many times, but up until now I have not received any feedback from Telkom, but now I am being threatened to be taken to court. This completely and fully violate all my right as an consumer.

I have even opened a case with the NCC but had NO feedback from them

Herewith I instruct Telkom to take the R700 deposit paid when I opened the account and settle the outstanding amount as I am done asking for statements as well as refund of the charges unfairly charged because Telkom failed to close my account on request.

I have proof of all mails sent should they be required.