Account debited twice

<p>Telkom debited my account twice for the same invoice this month. First debit went through on the 3rd of January and the second one for the excact same amount and account on the 9th of January 2017.</p> <p> </p> <p>This is unacceptable how am I suppose to get through the month and I do not want to be credited on my account I expext the money to be refunded into my bank account where it was taken.</p>