GP
Gerhard P
1 reviews | Active since Dec 2011
03 Nov 2015, 20:15
Account Debited After Cancellation of Debit Order
Earlier in October I had phoned Telkom and asked them to cancel my debit order as I had a dispute over my account. I then manually paid my account on the 29th of October. Today (3 November) my account has been debited by Telkom. I demand an immediate refund as this is basically theft.
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Telkom's replyOfficial
03 Nov 2015, 22:08Hello gerhardpre,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the billing team will contact you to assist.
Your social media reference number is SM164082.
Regards,
Joshua
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the billing team will contact you to assist.
Your social media reference number is SM164082.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply03 Nov 2015, 22:08
Official
Hello gerhardpre,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the billing team will contact you to assist.
Your social media reference number is SM164082.
Regards,
Joshua
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the billing team will contact you to assist.
Your social media reference number is SM164082.
Regards,
Joshua
Telkom Social Media Team