account closure taking 3 months

<p>I requested to close this account in april already but yet I am still receiving statements. I spoke to thabisa last month who advised my payment would leave my account in a credit and I should not worry about anything.</p> <p> </p> <p>Every time I request to speak to a team leader – you guys are always busy.</p> <p> </p> <p>today i spoke to mandi, i forwarded my original mail to her requesting to close the account but she refused to take accountablility and said she will forward the email to her team leader.</p> <p> </p> <p>i asked for her team leaders email address and she gave me a non existent email. </p> <p> </p> <p>I refuse to pay another month for a service I’ve never used!</p> <p> </p> <p>Please take this matter into your own hands and personally ensure that this account is closed immediately. I refuse to call your call centre again.</p> <p> </p> <p>account number : ********** 08668</p>