AP
Ashylene P

1 reviews | Active since Jul 2017

03 Jul 2017, 20:10

Account closure

<p>I settled my contract with telkom in nov 2016 and have since tried to get the account closed.i called in hundreds of times to the call centre even went into the centurion branch but to date the account is still open . To my suprise today i received a letter of demand from debt collectors requesting payment. I am very dissapointed to say the least with the level of service received</p>

0
Replies (2)
Telkom
Telkom's reply04 Jul 2017, 15:20
Official

Hi Ashylene ,

Thank you for making contact with us.

Please be assured that we have sent your query to the Collection Team for further assistance, they will be in contact with you.

Your reference number: ***0

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply04 Jul 2017, 15:20
Official

Hi Ashylene ,

Thank you for making contact with us.

Please be assured that we have sent your query to the Collection Team for further assistance, they will be in contact with you.

Your reference number: ***0

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,