1 reviews | Active since Jun 2014
Account closure
<p>I have been calling Telkom customer service to close my account with them and it doesnt seem to be happening. Everything I still get a bill statement that keeps increasing. I have filled in documents I was asked to fill in to close the account and will be told within 30 days it will be closed, that does not seem to be happening. I want this account closed and back dated correctly, I know there is outstanding amount hence I have been trying to pay but I refuse to pay for an amount I did not create.</p> <p> </p> <p>This is been going on for a year now. I do not know what is soo difficult with closing the account since I have done all the neccesary on my side. This has been going on for far too long.</p>
HI Palicious
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI Palicious
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
