Account closed late and billing invoice owed AGAIN

I complained last month regarding our account still not being closed and Telkom wanting us to pay for a non-existent line.<br> <br> I received an invoice this morning stating I owe \subscription fee's\" of R195.99 with everything else being credited. My husband rang this morning and apparently our account was ONLY CLOSED 2nd FEB! NOT last month as I was told in January. A dispute has been created, however, I am upset as I was told our account is being closed and all is credited and I have a R0 balance, now this?<br> <br> Please can someone help me close this account and sort this out once and for all. This is nearly going on 4 months now :("