Account closed and still billed after more than a year!!!

I have been treated with great uncapped internet for just about a year when I had to cancel my Telkom line at my house due to moving to a house with no Telkom line.

Unfortunately however the cancellation was never done from their side after numerous attempts at cancelling the account and going to the store to lodge a dispute (which is still unresolved after more than a year).

I even took the case to the credit bureaus as it is affecting my credit score in a very negative manner. I am still being billed for an account which I rightly closed more than a year ago and nothing has been done to close the account so that it will not reflect on my credit score.

If I am ever going to trust Telkom again in the future regarding internet service, which is likely to happen, I urge Telkom to PLEASE close my account.